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Astronaut

text messaging

Since yesterday I am not able to receive texts on my Galazy S10e. I've rebooted and checked settings (that I never changed) and deleted all messages. Help!
3 REPLIES 3
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Re: text messaging

Have you try reaching your carrier
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Constellation

Re: text messaging

Same issue!!! Ive erased, reset network,called samsung, got a new sim. Nothing has worked. My carrier said my old sim wasnt reading so i bought a new one but when i went into the call settings to see if it was something there, it popped up about not reading the new sim either. Only thing i can think of either the new update that was done isnt supported or the carrier, but i'm leaning towards the update.

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Cosmic Ray

Re: text messaging

This is what worked for me after 4 days of not getting/sending pictures and texts. RESOLUTION- SO FAR.... ALL MY TEXTS CAME IN AND I COULD SEND TEXT, PICTURES AND GIFS!
I wasn't going to do all the trouble shooting again because I had already done it so many times. But this is what helped. I hope it works for you.
1.) Go to settings- SYSTEM UPDATES- tap update Profile and update PRL
2.) Go to settings- connections mobile network- tap network mode- tap CDMA
**Important- dont pick the CDMA/LTE**
3) I asked him what he did on his end.
He said he did a system update with his tools on his end.
As soon as I switched to the CDMA ALL my text came thru. I hope this is a permanent fix. I guess I will see tomorrow! GOOD LUCK! 🤞🤞
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