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userKEg183p9rp
Astronaut

visual voice mail and stores

I'm trying to help a friend who has an S10e, and is using Straight Talk from Walmart.  I gave up my smartphone long ago, could not justify the price for as little use I had for it.

 

  1. I want to install Visual Voice Mail, but cannot find any icon on the screens to slide over to the home screen.
  2. Shouldn't therre be a Google Play Store or similar on the phone?  I can't find anything like this either.  I know it was on the screen for my Nexus 7 tablet.

Thank you.

4 REPLIES 4
Courtneylov3
Constellation

Re: visual voice mail and stores

It should just say "play store" or you may have to download it from google..

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Snowshed
Astronaut

Re: visual voice mail and stores

Hi, Courtneylov3.

 

First, my apologies for beinga day late with this reply.  I could not find a way to actually create a Samsung account, so I logged in with Google.  NOT what I wanted, so your reply came to me via Gmail, and Gmail classed it as Junk mail.  I am not a happy camper.

 

However, this time the login process took me to a different web page, and I should now have a Samsung account.

 


@Courtneylov3 wrote:

It should just say "play store" or you may have to download it from google..


IIRC, I found nothing that just said "Play Store" on any of the screens.  But a screenshot I found had the Google Play Store, Android Store, and Samsung Store.

 

I did find a post that said it was possible to "hide" apps by pressing the screen for X seconds, and I suppose someone has done this to his phone.  I will check on this tomorrow (Thurs. 1/30/20).

 

Let's work on the premise that Play Store is not on any screen, nor is a hidden app for whatever reason.

 

How do I reinstall it?

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Highlighted
Samsung Care Ambassador

Re: visual voice mail and stores

You would need to talk to the service provider since Visual Voicemail is a carrier feature 


If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless
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Snowshed
Astronaut

Re: visual voice mail and stores

Hi, GaryB82.

 

Same apologies to you as I gave Courtneylov3.

 


@GaryB82 wrote:

You would need to talk to the service provider since Visual Voicemail is a carrier feature 


Been there once, for online chat.  I was #29 in the queue.  I ddn't have time to wait and sit through that!  I'll try again in the morning.

 

Ifit's a provider feature, why do the references I found call it Samsung Visual Voicemail?

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