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Astronaut

5g nr update

Just completed the above update on my Samsung Galaxy s20+ 5g
Now I am having issues connecting to my t mobile service. Have been on the phone with them and they cannot seem to fix the issue? It is also draining my battery???
I thought this was just phone. My wife's Samsung phone was working fine till I did the upgrade on her phone.???
Anyone having issues? How can this be corrected?  Thanks
2 REPLIES 2
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Re: 5g nr update

whats your and your wife's phone software version?
you can find it on settings -> about -> software info -> last 4# of baseband

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Asteroid

Re: 5g nr update

Others have had the same issue on here. Turn off the 5G. Set your mobile networks to LTE/3G/2G
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