There are several possible factors why sound is not playing from the headphones. It could be as simple as the volume is too low, or possible physical damage to the headphones.
Have you tried your headphones with another device?
If you have tried the troubleshooting steps above and are still experiencing these symptoms, can you please provide me with the following information in a private message so we can determine the best option available to resolve the symptoms you are experiencing: http://bit.ly/2JH2rq2
Full Name: Street address: Email Address: Best Contact Number: Alternate Telephone Number: (If Available) Bill of Sale: Model Code: Serial/IMEI Number:
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
There are several possible factors why sound is not playing from the headphones. It could be as simple as the volume is too low, or possible physical damage to the headphones.
Have you tried your headphones with another device?
If you have tried the troubleshooting steps above and are still experiencing these symptoms, can you please provide me with the following information in a private message so we can determine the best option available to resolve the symptoms you are experiencing: http://bit.ly/2JH2rq2
Full Name: Street address: Email Address: Best Contact Number: Alternate Telephone Number: (If Available) Bill of Sale: Model Code: Serial/IMEI Number:
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
