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Adaptive Brightness sensor problem

(Topic created on: 1/5/21 6:49 AM)
userNRWeLgdlUO
Constellation
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Galaxy S20

After upgrade my S20 FE 5G  to Android 11,the adaptive brightness sensor in low light conditions  ,started to going up and down the brightness of the phone without any particular reason...Imagine to read an article and the brightness going up and down every 3 seconds..very  frustrating!!!

Any help here??

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usere1iKcfoQu6
Asteroid
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Galaxy S20

I updated my S20 FE 5g to one UI 3.1 before the update was pulled. Adaptive brightness issue fixed!!! 

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45 Replies
springdaleHun
Asteroid
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Galaxy S20

Exactly the same problem with an European S20 FE after the One UI 3.0 update... Hope it gets fixed soon. 

ASHLEY18051991
Astronaut
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Galaxy S20

I am having exactly the same problem with my UK S20 fe. 


@springdaleHun wrote:

Exactly the same problem with an European S20 FE after the One UI 3.0 update... Hope it gets fixed soon. 


 

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exh40176
Asteroid
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Galaxy S20
I have the US version and it does the same thing. Android 10, UI 2.5
userQKdzckPsfw
Astronaut
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Galaxy S20

Same problem with mine too. I hope they'll fix it soon 

user1REfWzwtpH
Astronaut
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Galaxy S20

Yeah I'm having the same issues as well since the update to One UI 3 last week. It is very frustrating. 

userctbd8WkHv9
Constellation
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Galaxy S20

Even I am experiencing same issue with an Indian model SM-G780F/DSM (SM-G780FZBNINS) after the Android 11 & One UI 3.0 update. Not sure issue is really with the software as this is occurring with ONE UI 2.5 as well. Service centre in India just runs diagnose test and hands back mobile mentioning no issue has been detected and simply advises not to use brightness adaptive option. Am afraid that I will ever think of buying any Samsung product. I have been using Samsung mobiles from past 12 years, but now I feel like it's time to switch over to Apple.

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usery6u2Ie6L7Z
Constellation
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Galaxy S20

Mine also has the same problem, the dim light is unstable.... 

userFEweKlGBr0
Constellation
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Galaxy S20

I have the same problem.

Hopefully this can be resolved rapidly.

latoplano_6_625
Red Giant
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Galaxy S20

try download samsung members app and submit a ticket.
once you open, click +, then click error report

i saw some people reported to samsung members for this same issue

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