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Constellation

Anyone from samsung help me with my Refund? its been almost two weeks

Hello,

 

I've been communicating with samsung support via call and chat.

And always telling me that I will recieve my refund in X days. I have all the chat saved. But i dont need to put it here since I just need my Money Back.

 

So I return S20 Ultra, I return the product March 10 and its already March 26 I havent got my refund back.

 

Can I provide information here such as order # and etc and proof?

 

anyone here can help me?

 

Thanks.

3 REPLIES 3
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Asteroid

Re: Anyone from samsung help me with my Refund? its been almost two weeks

That's always the biggest joke "Call Samsung"

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Product Expert

Re: Anyone from samsung help me with my Refund? its been almost two weeks

I do apologize for the inconvenience and the long wait for your refund. I would suggest you reach to your bank or 1-800-Samsung. Again I do apologize for the inconvenience.

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Samsung Moderator
Samsung Moderator

Re: Anyone from samsung help me with my Refund? its been almost two weeks

I recommend that you call into our E-Commerce department 1-855-726-8721 

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