JUMP TO SOLUTION Solved

Original topic:

BTS Edition Issues After Update

(Topic created: 07-31-2020 01:20 PM)
user3E4oWkgZ6l
Constellation
Options
Galaxy S20

I have the BTS Edition and Buds, and after an update just occurred the theme that installed from the NFC scan from the Buds case has disappeared. This included the wallpaper, dynamic lockscreen, icons, etc. The Purple edition that the phone came with is in my Themes but not this one. When I try to re-scan the Buds case it tells me it can't read it.

 

I really liked that Theme and want it back!

1 Solution


Accepted Solutions
Solution
SamsungJace
Honored Contributor
Options
Galaxy S20

Hello there, I'd be more than happy to look into this for you. Would you mind sending me a private message with the phone's full model code and IMEI number?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply
26 Replies
tralalala
Astronaut
Options
Galaxy S20
same thing happened to me! I do want my galaxy theme back. 😞
user3E4oWkgZ6l
Constellation
Options
Galaxy S20

I figured it out!

 

If you pull down your menu bar you should see "Samsung Galaxy Friends  BTS Smart Buds Cover" and a down arrow. Tap it and a Settings wheel will show. Tap that and you will get slider bars to activate the Buds content. 

 

I got everything back!

userxLeIiBuQLY
Asteroid
Options
Galaxy S20

After updating, this is no longer showing in my notification bar, I'm also receiving same error message when I connect my buds via NFC

userOZtJjjaeT8
Astronaut
Options
Galaxy S20

i got the lockscreen back, and i had the icons before, but the homescreen is still the same 

0 Likes
Reply
toinky
Astronaut
Options
Galaxy S20
Bumping this. My phone isn't recognizing the NFC tag on the smart cover at all. It either says "Can't set up service", "Can't read NFC tag", or shows nothing at all (the phone vibrates as if to acknowledge the tag made contact but nothing else happens). Any help would be great!
PacificPyro
Asteroid
Options
Galaxy S20

I JUST got my BTS buds back from being serviced.. bcuz one side was quieter than the other (i did everything I could find online short of taking it apart down to expose wires and none worked) So after getting it back tried to get my pop animation going.. wasn't doing it.. and went to unpair/and such buds to keep trying and reset theme... but no BTS DEFAULT THEME ANYMORE!! i jus have some purple flowers.. no stars or whale as the default... but i can install the BTS Buds background.. yet NO ANIMATION POP UP!! T_T

 

0 Likes
Reply
PacificPyro
Asteroid
Options
Galaxy S20

ACTUALLY I WAS ABLE TO GET IT BACK VIA THEMES!! it was under "my stuff" when u go to themes

.. but i still cant get my bts earbuds animation...

userz2ovhG06Pc
Constellation
Options
Galaxy S20

Gone there and there's nothing

 

PacificPyro
Asteroid
Options
Galaxy S20

I figured mine out!!! did u still need help?