My S20 FE is completely dead - black screen.
Is there anyway to back up the data? It would be ideal to get it all but all I really need are my Samsung Notes?
I've tried using Samsung SmartThings Find but can't back anything up cause my phone is dead and not connected to WiFi.
Happened on a different account to the one I am posting on cause I can't access my old account due to 2FA.
Thanks in advance,
It just says "Connect your device to get started" even though my phone is connected to my PC, assumably because you usually have to confirm connection via your phone and I can't do that.
Absolutely charged and powered on. Had it charging through out the night and it went black as I walking this morning.
If there is internal damange, does that mean backing up data is impossible?
I wouldn't say impossible. It would probably be best to take the device to a Best Buy or Ubreakifix store so that an employee can take a look and possibly repair the device or at the least try to extract the data stored on the device.