Back up s20 FE after its dead?

[User38894495]

Hi everyone, 

My S20 FE is completely dead - black screen. 

Is there anyway to back up the data? It would be ideal to get it all but all I really need are my Samsung Notes?

I've tried using Samsung SmartThings Find but can't back anything up cause my phone is dead and not connected to WiFi.

Happened on a different account to the one I am posting on cause I can't access my old account due to 2FA.

Thanks in advance,

[Grayo]

Hi! Have you tried to back up your notes with Samsung Smart Switch, or does it require you to input the password?

[User38894495]

It just says "Connect your device to get started" even though my phone is connected to my PC, assumably because you usually have to confirm connection via your phone and I can't do that.

[Grayo]

Are you sure the device is charged up and powered on? If you believe so, and nothing is appearing on the pc, then there may be further internal damage.

[User38894495]

Absolutely charged and powered on. Had it charging through out the night and it went black as I walking this morning. 

If there is internal damange, does that mean backing up data is impossible? 

[Grayo]

I wouldn't say impossible. It would probably be best to take the device to a Best Buy or Ubreakifix store so that an employee can take a look and possibly repair the device or at the least try to extract the data stored on the device.

[User38894495]

Thanks for your help! I sort of expected this to happen soon but just hadn't got around to backing things up yet!