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Astronaut

Bixby Not Functioning

I discovered a glitch that occurred in two of my S20 Ultra's, whenever I turn the language to Arabic and reboot. And it had two different reactions in both devices. The first phone, bixby wasn't responding. On the other side, the second phone had bixby working but said there was a problem with the connection. So I reversed it back to English, rebooted and they again both had different reactions. With the first phone, bixby started functioning properly, but with the other phone, it still says it has a connectivity issue. And I'm pretty sure it isn't an actual connectivity issue because I tried the playstore and Google assistant and they were working perfectly fine. I need to find an answer to this ASAP!

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Samsung Moderator
Samsung Moderator

Re: Bixby Not Functioning

Do you experience this symptom if you test your device in safe mode? Give this link a try to test your device in safe mode: 

https://www.samsung.com/us/support/answer/ANS00062983/

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