My bundled headphones were wiring on and off for 3 months but last 10 days it has stopped working altogether. I have tried all auggested things like clearing cache, developer and uab settings. Some update failed on firmware and it I think started after that. Can anyone help me?
@userFNpvp3lqoU have you tried using the headphones on another device to make sure it isn't an issue with the headphones? did you get to complete the failed firmware update?
it could be that the headphones broke and that's why they're not working if they're not working on another device...but assuming it's because of the firmware update not completing, complete the update and check to see if there is an update for the headphones.
The headphones did not break in any sense of the world usual ways headphone break. It is not getting recognized.
It is exact same problem as here https://us.community.samsung.com/t5/Galaxy-Note-Phones/AKG-Bundled-Earbuds-Not-Being-Detected/td-p/1...
"Phone does not recognise my headset, instead it displays a notification "Charging connected device via USB"."
It all happened after update on phone and some firmware failed update.
I am having the same problem. I cannot test the headphones on another device since I don't have another device that uses this type of headphone.
I have done all of the troubleshooting settings that I have found in other posts. I am frustrated. I, too, believe it is related to the last update.
Hi, Is there any solution for this? There are so many people with this issue, this is almost a class action thing related to useless firmware update spoiling a headphone. Never happened before to anything else I hold,