I amam receiving a call but itit won'twon't let me answer, thenthen it freezes. This isis my 2nd s20 since Tmobile replaced mymy 1st one. I tried installing a different callcall app but thethe same thingthing happens. 4 out ofof 5 times I can'tcan't answer the callcall. I can'tcan't believe I spent 1400 on a phone that can'tcan't answer a call.
I will suggest doing a backup for the device first then a hard reset that should fix the issue :
Hope this was helpful!
Be sure to click “✓ Accept as Solution" when you find an answer that works for you.