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Camera Failed notification

(Topic created: 10-03-2021 09:24 AM)
userEHLanBkk4z
Astronaut
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Galaxy S20

My camera does not work. A camera Failed notification pops up

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy S20

I understand how frustrating this is. Here is a link with troubleshooting steps that may help. https://www.lifewire.com/fix-camera-failed-error-samsung-galaxy-4176450 If you are still receiving the notification after completing all of the troubleshooting, it is recommended to have the phone evaluated by a certified technician. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.



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4 Replies
user_ams007
Samsung Care Ambassador
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Galaxy S20
Open the camera app and then completely Reset and app and clear all data and cache also make sure that your camera software is updated
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user2Dhybo0k9h
Asteroid
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Galaxy S20
Does NOT work
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MrJell_Lee
Supernova
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Galaxy S20

if the above tip doesn't help solve the issue, then i suggest getting the camera checked at UBreakIFix or Batteries Plus. A lot of the camera issues are hardware related from what I've seen.

Lastly you can also submit issue report to Samsung Members after reproducing the issue.

Can you share the device's model number and the software version of phone and the camera app?

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Solution
SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy S20

I understand how frustrating this is. Here is a link with troubleshooting steps that may help. https://www.lifewire.com/fix-camera-failed-error-samsung-galaxy-4176450 If you are still receiving the notification after completing all of the troubleshooting, it is recommended to have the phone evaluated by a certified technician. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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