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Original topic:

Camera Issues on Samsung S20 All models

(Topic created on: 9/23/20 5:23 AM)
Rumba
Astronaut
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Galaxy S20

I am having troubles with my camera on my phone. It is usually random but does happen frequently. I receive an error from all my apps and the camera app saying there is a camera error. I am not sure what to do.

206 Replies
userGwkjpeJylM
Constellation
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Galaxy S20
same
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dustinb17
Astronaut
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Galaxy S20
Google support is unwilling to take any action and puts it on Samsung. Hopefully an update will come shortly from Samsung
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userlnWeL5LCkr
Constellation
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Galaxy S20

I'm having the same issue ok my new Note 20 ultra. Although I have 3 nest cameras, 1 is the Hello, the other 2 are the outdoor ones. I get video previews in the notifications for the outdoor cams but not the Hello. 

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Atomicant
Constellation
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Galaxy S20
I also started having this issue when I updated from the Note 10+ to the Note 20 Ultra. I contacted Nest support today who escalated the ticket and are supposed to contact me back with an update in the next 3 days.
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userffubV350M5
Constellation
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Galaxy S20

Same problem here with my S10 after installing the update UI 2.5.

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userioPc5MBFhE
Constellation
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Galaxy S20
same with my note 20 ultra
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userSSpVmGgk1C
Constellation
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Galaxy S20
I also have same issue and it's very frustrating. note 20 ultra.
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userjso3jvGTKn
Constellation
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Galaxy S20

Samsung support DM me a solution that's just fixed this for me on S10+.  Clear the cache from the App System menu and all back ok for me:

 

Try by clearing the cache of the app by going to Settings > Apps > Menu > Show System Apps > Nest > Storage > Clear Cache.

Let us know if this helps. ^AA

 

Hope that works for you.

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user5NqkjWdT5J
Astronaut
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Galaxy S20

Didn't work for me. That's the same as reinstalling and that didn't work either

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millerthyme2g0
Asteroid
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Galaxy S20

Clearing the cache worked once for me but that was it.

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