Original topic:

Camera failed

(Topic created: 07-17-2021 11:36 AM)
DinadanofRiverton
Astronaut
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Galaxy S20
I am unable to open or use my camera.
Has anyone else experienced this? 
If so, what did you do? 
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3 Replies
MrsDeb
Astronaut
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Galaxy S20
Yes it happened to me with my s7 phone due to one of the updates. For some reason I could not go back to the previous update and I even tried to factory reset it and that didn't work either. So I have a perfectly good phone but can't use the camera..
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DinadanofRiverton
Astronaut
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Galaxy S20
OK thanks, I have not tried the factory reset. I guess that is next.
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userDnjBM8lyFB
Cosmic Ray
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Galaxy S20
The camera failed issue is common with Samsung phones. If you Google the error message you will find that many models have this problem. They will give you tips on how to fix such as clear cache, factory reset, etc, however none worked for me. I took my phone to ubreakifix, Samsung's vendor, and they couldn't fix it either, therefore I had to send it to Samsung directly for repair and they fixed it and returned phone within a week
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