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Astronaut

Camera failure Galaxy S20+

The camera app keeps crashing and providing me with the prompt "camera failure" at times when I open it. Please address this as well as the inconsistent auto focus and overall camera experience in next update

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Constellation

Re: Camera failure Galaxy S20+

I'm pretty positive Samsung is aware of the issue and is already in the works of sending updates to help improve the knon issues.

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Constellation

Re: Camera failure Galaxy S20+

It shouldn't matternif they're aware I,'ve paid £1k for a phone I can't even take photos with! 

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Samsung Care Ambassador

Re: Camera failure Galaxy S20+

Hi @Samsung_lvTH9ss 

 

Does it happen every time you open the camera? Have you tried basic troubleshooting like restarting the phone or deleting cache?



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Astronaut

Re: Camera failure Galaxy S20+

This has been happening to me as well. camera fails to open about 80% of the time

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Astronaut

Re: Camera failure Galaxy S20+

I got the same issue, it's very annoying. 

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