Original topic:

Camera no longer working

(Topic created: 06-29-2022 09:29 AM)
GalaxyS20plus
Astronaut
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Galaxy S20

my camera stopped working this morning I've cleared the cache and data. I've reset my phone as well. Does anyone know how to fix this with out doing a factory reset 🤔 

 

4 Replies
Bs2209
Sun
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Galaxy S20
Take it to ubreakifix for a free diagnostic.
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user_ams007
Samsung Care Ambassador
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Galaxy S20
I am sorry that you have experiencing issues with your camera please use the Diagnostics Tool in the Samsung members app to check for any hardware issues, if your phone passes the test and no hardware issues are detected then try rebooting your phone into the recovery mode screen and then clear the cache of your phone and then on the same recovery mode screen on the bottom you will see a option to repair all apps, if you are still having problems please contact Samsung support to arrange for a repair for your phone the Samsung support phone number is +18007267864
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JWL78
Halo
Options
Galaxy S20
You can also setup a support session under setting - - > remote support
if your phone is fully updated
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Options
Galaxy S20

do you get a camera failed ?

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