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Asteroid

Camera sound

So today i shook my phone for no reason and i can hear the camera's lenses shake ?? Anybody randomly did this and hear the same sound?? Had my S20 ultra for about 3 days now have not dropped it. Bearly used it yet waiting for the case tp come in.

4 REPLIES 4
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Asteroid

Re: Camera sound

Can i direct me to the threads??

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Asteroid

Re: Camera sound

U*

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Product Expert

Re: Camera sound

Hi @Weeman 

 

So what you are hearing is the 100x camera moving. Since the camera physically moves up and down on "rails", you will hear the internal parts if you shake the device. This is completely normal as there are physical moving parts inside for the 100x camera system. 

 

If you have any further concerns or questions, feel free to call 1-800-SAMSUNG.

 

Hope this helped in any way. Have a great day.

 

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Product Expert

Re: Camera sound

Hello @Weeman ,

 

This isn't a problem. It is just the lenses of the camera moving around when not being used. The lenses are stabilized with electromagnetism. When they aren't used, they will move around as there are no gears or mechanics to hold it into place. 

 

Hope this was helpful!
Be sure to click " ✓ Accept as Solution" if your question was resolved. If not please follow up for more assistance. 

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