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Constellation

Can't see 3rd app open for Quick Launch

I have Apple Music and NPR One set to stay open for Quick Launching. I'm not able to set a third app, as the phone says there are three set. I don't see a third app, but I'd like to remove it from Quick Launch. I've tried resetting my phone. I've tried taking Quick Launch off and starting over. I'm still not able to set a 3rd app. Has anyone else had this happen and figured out how to fix it?

4 REPLIES 4

Re: Can't see 3rd app open for Quick Launch

what do u mean set a 3rd app to quick launch?

can you upload screen shot?

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Constellation

Re: Can't see 3rd app open for Quick Launch

Here's a link to a screen recording I made. Hopefully it clarifies my question. 

 

 

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Re: Can't see 3rd app open for Quick Launch

hmmmm my phone allows me to set 3 apps for quick launch..

 

can i have some info of your phone please?

your carrier:

s20 model: s20 or s20+ or s20 Ultra

last 4 num of software version: this can be found in settings -> about -> software info -> last 4 num of baseband

thanks!

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Constellation

Re: Can't see 3rd app open for Quick Launch

It's an S20 Ultra. Last four digits of software are ATFG. I had three apps set at one point, but unlocked one of them and set something else. I can't remember what it was, but I want to say it was something native Samsung like the calculator. When I tapped "close all", whatever that app was closed too and a toast message popped up saying that "app kept open in background" or something to that effect. 

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