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Original topic:

Can't send or recieve pics with texts

(Topic created: 06-15-2021 01:02 PM)
radyomi
Astronaut
Options
Galaxy S20
Couldn't send or recieve pics so I bought a new Samsung and set it up but I am still unable to get or send pics.

Plz help. I did a full factory reset on the old phone with no results even though the old phone used to get pics fine with texts. Also group chats do not seem to be working.
6 Replies
CookooClockHammers
Astronaut
Options
Galaxy S20
I can't find a computer program that works for the way that it should for me
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samsungExpert420
Astronaut
Options
Galaxy S20
You need to look up the APN settings for your carrier. Look up instructions to adding custom APN settings and your carriers settings for APN
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radyomi
Astronaut
Options
Galaxy S20
Any idea how to start that?
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bjas60
Astronaut
Options
Galaxy S20
I can't seem to send anything to my girlfriend but I can send stuff to everyone else
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Astroboy0143
Constellation
Options
Galaxy S20
I've had the exact same problem for months now, still have yet to figure it out
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Solution
SamsungJam
Community Manager
Community Manager
Options
Galaxy S20

Here's a link with information to get you back up and running! https://us.community.samsung.com/t5/Galaxy-S20/Sending-pictures-and-receiving-MMS/td-p/1167760


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