Original topic:

Cannot add esim "couldn't connect with SIM"

(Topic created: 02-27-2023 09:22 PM)
Bob_M
Astronaut
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Galaxy S20
I'm working with the provider on this, but I thought I'd try here. I have an s20+. I recently used an esim in Canada. now I'm trying to add on for Europe. When I scan the qr code and enter the code, it fails. Message is "No ESIMs Found", then "couldn't connect with SIM. Try again later.". This is extremely unhelpful. I am connected via wifi at the time. 

Does anyone have ideas? There's a "Lock eSIm Settings" option in my esim manager, but I have no idea what it means and I haven't touched anything there
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8 Replies
Yamialex224
Honored Contributor
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Galaxy S20
The lock option Is using your phone code or fingerprint to add or remove ESIM
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KXFM
Astronaut
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Galaxy S20
I'm having the same issue with an s20+ right now. I have ATT.
I have tried 3 different eSim QR codes and have not been able to add the eSim.
I'm now wondering if it's an issue with the S20+ phones
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Cisko0113
Constellation
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Galaxy S20

I have the same problem on a fold 3

 

 
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BNC9217
Astronaut
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Galaxy S20
I have the same problem with Fold 3
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MojoV
Astronaut
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Galaxy S20
Same with fold 3
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cnalife1030
Astronaut
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Galaxy S20
Same with Note20 5g
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userAhfgbdjfQq
Constellation
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Galaxy S20
Same with Note20... it worked previously but now won't let me connect to a new provider
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userlT3S5jt3V2
Constellation
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Galaxy S20

Has anyone had any luck with this yet?  I have a S20+ with Verizon and tried adding their esim and then also tried one from US Mobile and neither will add.  With Verizon it gets to about 8% then dies and with US Mobile it dies at 89% every time.

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