Charging port stopped working. Doesn't work for headphones or charging. Tried different cables and chargers and headphones. None of those worked. Just updated, still won't charge. Haven't dropped phone. No water damage.
Thank you for reaching out. It would be recommended to have the phone evaluated by a certified technician. You can take the phone to any local uBreakiFix location for an evaluation, https://www.ubreakifix.com/samsung, or send a private message with the model code and the IMEI for ship-in service options. http://bit.ly/2XERsky
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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Thank you for reaching out. It would be recommended to have the phone evaluated by a certified technician. You can take the phone to any local uBreakiFix location for an evaluation, https://www.ubreakifix.com/samsung, or send a private message with the model code and the IMEI for ship-in service options. http://bit.ly/2XERsky
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
