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Original topic:

Chat Heads missing after update

(Topic created on: 12/24/20 9:03 AM)
phoenixtg
Asteroid
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Galaxy S20

Recently Samsung sent an update on Dec 21/20 to my S20. Afterwards not sure if it is related but the Messenger Chat Heads are not appearing.  I checked my settings and everything is turned on including the new feature "Bubbles" which replaced the Chat Head title.  I updated all my updates in Google Play, and  even uninstalled and reinstalled Messenger.  So is there any other place in the settings that needs to be reactivated?  I am at a loss of what I missed or a setting I mistakenly turned off like in privacy settings not realizing it effects the chat heads.   Anyway, any ideas or supply me with all the options to determine where it has been turned off on my cell, would be helpful.  Thanks

1 Solution


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Solution
latoplano_6_625
Red Giant
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Galaxy S20

follow this step:

 

1. Settings -> Notification -> Advanced settings -> Floating icons -> Bubbles
2. Settings -> Apps -> Messenger -> Notifications -> On, Show as Bubbles -> All

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36 Replies
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Galaxy S20
What is a chathead?
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phoenixtg
Asteroid
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Galaxy S20

The chat heads are the small circle notifications that pop up from Messenger when someone sends a person a message.  It appears on your cell phone as a bubble of sorts with a little red flag indicating a message has been sent.   

Looks like many are experiencing this online as of late:

https://forums.androidcentral.com/samsung-galaxy-s20-s20-plus-s20-ultra/1016498-text-pop-ups-dont-wo...

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ChaosSaber
Asteroid
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Galaxy S20
my chatheads work fine but I don't use them since everything is sent to my watch
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ChaosSaber
Asteroid
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Galaxy S20
I stand corrected, now the bubble isn't there because messenger updated
userbcb8g8RQhR
Astronaut
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Galaxy S20
Yeah my chat heads are gone and it's really frustrating because it helped me see that I have a FB message!!!
Solution
latoplano_6_625
Red Giant
Options
Galaxy S20

follow this step:

 

1. Settings -> Notification -> Advanced settings -> Floating icons -> Bubbles
2. Settings -> Apps -> Messenger -> Notifications -> On, Show as Bubbles -> All

View solution in context

cuttykid5th
Constellation
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Galaxy S20
where are you finding advanced settings?
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GotEmSince84
Constellation
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Galaxy S20

In your phone settings

 

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cuttykid5th
Constellation
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Galaxy S20
thank you it worked
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