Original topic:

Chat features not working in Samsung messages after update

(Topic created: 09-13-2021 06:01 AM)
userx44A6T3nTz
Constellation
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Galaxy S20

I am desperately trying to figure out how to reactivate chat features on samsung messages after accidentally hitting "chat without features" on the jibe settings pop up after the latest forced update.

I have done every step from toggling between setting up carrier services, downloading google messages, enabling, force stop, changing default, force stop, restarting phone, 10 times over and still cannot get it to work.

I AM able to get the chat features to work on google messages so it isnt a carrier issue but it just won't connect through samsung messages anymore. I keep getting an error code that says "registration failed". My phone status says IMF registered. I am on an s20+. If anyone has any idea what to do, I could really use the help!

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2 Replies
user_ams007
Samsung Care Ambassador
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Galaxy S20
I had the same problem, it took me about a week to get RCS chat to verify my phone number, make sure that your phone number is verified in Google, Verify it in duo plus Google assistant etc
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Whatsinth3box
Galaxy
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Galaxy S20
Common issue sadly with RCS. You tries what worked for me.
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