I have a Samsung S20 FE (it's two months old).
Today I noticed that the Contacts application that came with the phone stopped syncing my Google contacts and when I inspected the Contacts application “Sync contacts” menu in the settings it said that the last time the Google contacts were synced was 2 weeks ago and that there was an error.
I tried some troubleshooting suggestions that I found online:
- Synch the entire Google account
- Restart the phone
- Clear the Contacts app cache and data
- Changed the "background data" options
- Tried to sync while charging
- Remove the Google account and add it again as a last resort
None of this has worked for me however after I added my Google account back to the phone I noticed that in the Google account under "Sync account" options I now have "People details" instead of the "Contacts" I had before removing the account.
Also, now when I open the Contacts application "Sync contacts" option I don't see the Google account on the accounts list anymore (it still appears on the global Accounts), however if I try to add my Google account then the Contacts application is saying that the account already exists (there is a blue dot next to Google in the add account menu)
My bet is that Google changed their API/behavior for contacts at the beginning of January and the Contacts application just hasn't adapted to this behavior yet.
Any idea what would be the next steps for this issue?