Solved: Continually dropping WiFi - Samsung Community

userjlY15DDHyd · ‎12-06-2020

Starting about a day ago, my S20 won't stay connected to wifi. It is not the router because all other devices connect. My son who also has an S20 said he is having the same problem. I have restarted my device, cleared the app cache, reset network settings. And lastly factory reset the device. The problem persists. Was this the result of a recent update? Will it be corrected?

pullenuk · ‎12-13-2020

We have discovered on the NOTE 20 that

Go to Settings -> Location -> Google Location Accuracy

Turn off

Fixes the issue. Perhaps you all on the S20 could try and same and see if that works for you? If it does, then turn it back on and see if it causes the problems again. If it does, then the S20 is affected in the same way as the Note 20. Submit a report to Samsung since that is a bug we can all repeat.

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JoWWenM · ‎12-06-2020

I'm having same issue, did OS upgrade on Nov 30, has to be connected

plano-mano · ‎12-07-2020

what is your software version? (settings - about - software - baseband ver)

also, what is your carrier??

thank you!

userjlY15DDHyd · ‎12-07-2020

G981USQ1BTJ2

AT&T

plano-mano · ‎12-08-2020

i have the same phone, and mine works fine..

try download samsung members app and submit a ticket.
once you open, click +, then click error report

userjlY15DDHyd · ‎12-08-2020

done. thanks for the suggestion

userjlY15DDHyd · ‎12-09-2020

will Samsung ever respond to this? days gone by and problem persists.

userjlY15DDHyd · ‎12-12-2020

This has been useless. Problem persists and no response from Samsung. Eagerly awaiting Android 11 update hoping that will fix this and when feasible will ditch Samsung phone for a Google device.

userjlY15DDHyd · ‎12-13-2020

Android 11 software update installed this morning. Problem persists. It's so bad I just took a picture of something on my laptop and text messaged that to my wife becuase I couldn't get a wifi/cell connection to share it directly from the phone's browser.

userzrWINRV3zs · ‎12-13-2020

Any fix available that works? Same issue here. Reset everything from router to phone - wiping out all my setting which Samsung support told me to but same dropping constantly- changed from randomized mac to phone- nothing works but Samsung acted like it was the first time they heard of the issue and then hung up on me after having me wipe my phone- such a joke and sh$t customer service. Wifes iPhone has zero issues. At this point i can't use wifi as it constantly drops.

Original topic:

Continually dropping WiFi

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