Original topic:

Delete cloud files

(Topic created: 07-13-2021 08:03 PM)
userCw5ZWIZC6m
Astronaut
Options
Galaxy S20
First off i didn't even know samsumg was uploading my pictures/videos to the cloud, i only found out because gallery told me if i didnt download them before the 5th of Aug. I would lose them
I have done everything i can think of to delete the files, but it doesn't let me delete them from the cloud? How to i delete this pictures, which i had no idea samsung was stealing from me to begin with?
2 Replies
army1942
Astronaut
Options
Galaxy S20
What happened to consumer cellular network ? Mine doesn't work,
0 Likes
LongHiker
Samsung Care Ambassador
Options
Galaxy S20

@userCw5ZWIZC6m You may not remember but at some point in the initial setup of your phone you enabled the backup of your phone to Samsung cloud. In that setup you can select what items are backed up to Samsung cloud. 

This article https://www.samsung.com/us/support/answer/ANS00060517/ describes how to restore data from the backup to your phone. It also mentions that you can delete your backup. It looks like it deletes the entire backup, you can't just delete certain items. 

After Aug 5th your photos will be deleted from Samsung Cloud by default even if you do nothing. 

0 Likes