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Asteroid

Disinfecting wipes/ Galaxy S20

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Hey fellow S20 users, I wanted to know if it's safe to use chlorox disinfecting wipes on my S20 and if so, do I rinse the phone afterwards or no? Your replies are very much appreciated stay safe and healthy <3

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Product Expert

Re: Disinfecting wipes/ Galaxy S20

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Hello @thatonedudejay 

 

Id gladly share some tips on how to properly clean your device:

 


Before cleaning, power down your Galaxy smartphone, remove any case or cover, and unplug any
cables or accessories.

Use a soft, lint free, microfiber cloth such as a camera lens cleaning cloth to gently wipe the exterior
surface of the phone.

Avoid getting moisture in any opening and do not apply liquid solutions directly to your phone.
If
necessary, dampen the corner of your cloth with a small amount of distilled water or disinfectant,
such as a hypochlorous acid based (50 80ppm) or alcohol based (more than 70% ethanol or isopropyl
alcohol) product, and gently wipe the front and back of your phone without applying too much
pressure. Avoid excessive wiping.

Do not use compressed air, and do not apply or spray bleaches or liquid solutions directly on your
phone.

This cleaning recommendation is only intended for the glass, ceramic and metal surfaces of your
phone; it is not recommended for soft accessories, i.e. those that are made of leather, rubber or plastic.

 

*Definitely do not "rinse" your device as you may damage the hardware. 

 

Hope this was helpful!
Be sure to click " ✓ Accept as Solution" if your question was resolved. If not please follow up for more assistance

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7 REPLIES 7
Astronaut

Re: Disinfecting wipes/ Galaxy S20

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What do you mean by rinse the phone? Like with water lol? You can get whips or cleaning spray with a non scratch clothes for electrics most places even Dollar tree here in Oregon (look on line). So I would look into that instead of risking your phone with a Clorox or Lysol whip. 

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Product Expert

Re: Disinfecting wipes/ Galaxy S20

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Hello @thatonedudejay 

 

Id gladly share some tips on how to properly clean your device:

 


Before cleaning, power down your Galaxy smartphone, remove any case or cover, and unplug any
cables or accessories.

Use a soft, lint free, microfiber cloth such as a camera lens cleaning cloth to gently wipe the exterior
surface of the phone.

Avoid getting moisture in any opening and do not apply liquid solutions directly to your phone.
If
necessary, dampen the corner of your cloth with a small amount of distilled water or disinfectant,
such as a hypochlorous acid based (50 80ppm) or alcohol based (more than 70% ethanol or isopropyl
alcohol) product, and gently wipe the front and back of your phone without applying too much
pressure. Avoid excessive wiping.

Do not use compressed air, and do not apply or spray bleaches or liquid solutions directly on your
phone.

This cleaning recommendation is only intended for the glass, ceramic and metal surfaces of your
phone; it is not recommended for soft accessories, i.e. those that are made of leather, rubber or plastic.

 

*Definitely do not "rinse" your device as you may damage the hardware. 

 

Hope this was helpful!
Be sure to click " ✓ Accept as Solution" if your question was resolved. If not please follow up for more assistance

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Samsung Care Ambassador

Re: Disinfecting wipes/ Galaxy S20

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Interesting video posted by ifixit.com -> https://www.youtube.com/watch?v=kQR5fdYyvEA

Your phone probably follows you everywhere you go-your bed, the kitchen, the store, public transportation, work, the bathroom-it's probably in your hand most...
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Samsung Moderator
Samsung Moderator

Re: Disinfecting wipes/ Galaxy S20

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Give this link a try for steps to keep your Galaxy phone clean: https://www.samsung.com/us/support/answer/ANS00086342/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Product Expert

Re: Disinfecting wipes/ Galaxy S20

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I would use disinfecting wipes to clean the phone, just be careful using them around the charging port area as it can cause major corrosion on the port. And after you use it, you can dry it with a soft cloth all over the phone

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Cosmic Ray

Re: Disinfecting wipes/ Galaxy S20

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i wipe down my s20+ twice a day with clorox disposable hand wipes. once in the morning and again in the early evening and just let the phone air dry for about 5 minutes and then take a microfiber cloth and wipe away the few remaining streaks. if you're referring to rinsing your phone with water after any kind of cleaning or for any reason at all, i would strongly discourage it. if you're using a disinfectant spray cleaner just wipe the phone dry with a soft hand towel after spraying on the cleaning agent. hope this helps.

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Asteroid

Re: Disinfecting wipes/ Galaxy S20

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Thanks for all the replies/tips everyone, all of the advice was extremely reassuring i was terrified at the thought of my s20 being damaged somehow with the alcohol based clorox wipes. And when I said "rinse" my phone i meant washing off the phone with water after wiping it down with the disinfecring wipes lol (a reply to one of the comments) thanks everyone!

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