Original topic:

Display behavior in intense sunlight.

(Topic created: 09-08-2021 01:14 PM)
Angelino
Cosmic Ray
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Galaxy S20
Hello Community.
Has anyone here had this experience, or is or is it a known or unknown malfunction in this phone model?? I have noticed, on several occasions, when using my telephone in bright sunlight, the screen flickers quickly, and then the screen shuts itself off. Tapping the screen won't turn it on, I have to press the power button once and then tap the screen. What does this mean about my new phone? My current settings for the display are adaptive mode, normal, not vivid, And eye comfort shield is on, as well as power saving mode on.
2 Replies
userCDOgSH5OzG
Cosmic Ray
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Galaxy S20

What mode number, carrier and software build do you have?

Software build: (settings > about phone > software information - last 4 digits of SW build number)

Have you tried on safe mode?

if still happening submit an error report on members app > + button > error report

Angelino
Cosmic Ray
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Galaxy S20
Thank you for your advice.
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