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Samsung Care Ambassador

Re: Duo notification

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hello @2075230 

 

that's very strange, I have the S20 Ultra and have the regular duo ringtone set...have you tried clearing the cache and data for the app? settings->apps->duo->storage->clear cache and clear data

 

hope this helps!

 

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Asteroid

Re: Duo notification

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I have tried that, thank you for the suggestion! I think it is due to the regular S20 and the Duo app being integrated into the software.

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Supernova

Re: Duo notification

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Hey there! @2075230 

Based off Google's forums changing the Duo notification sound is not possible.

https://support.google.com/duo/thread/1947758?hl=en

You can send feedback to them here.

 

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Asteroid

Re: Duo notification

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Thank you for the info! I've seen the Google forum as well and sent them feedback.

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