I have checked and even had a chatted with Rep via Chat and STILL cannot solve this problem. My Edge lighting was working fine until I got a Software Upgrade on Christmas day, Now only SMS works, not my Whatsapp. I have tried everything possible and cannot get it to work. I seens lots of help for other Samsung phone except the S20.
Rep told me to do a factory reset...sorry that is out of the question having invest so much time and energy into this new phone. I should not have to do that for something that seems little to ask. I don't understand why the flashing of light for notification was such a hard feature for this phone design. Anyways, I bought it now it is my problem, with your assistance needed!
Can someone assist with this?
Solved! Go to Solution.
I have tried all the above and then some. It still did not work, however the only thing that was different was the resetting of the applications. It seems when I did that all my whatsapp contact names disappear and only numbers were showing. I had to sync the numbers again from my CONTACT list. For some reason last night about 10 pm, the edge lighting started to work by itself. I am not sure which step helped since I did the following:
- restart in safe mode
- set pop ups
- set duration to middle instead of full
- set permission to allow all
- set display always on
- resetting applications
Now I am resetting to my preferenct the notifications of each application has it comes it since I have reset them. I am just happy it started back working with screen on and off.
Thanks all for the suggestions, still not liking the S20 5G!