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Original topic:

Esim S20 Ultra. Unlocked US model

(Topic created: 06-05-2020 08:15 AM)
Pinghogan
Cosmic Ray
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Galaxy S20

$1400 for misleading advertising. No esim, faulty camera, uninformed responses from Samsung Support.   Apple and iPhone have had esim support for several generations of their iPhone.   Samsung we need definitive answers with an accurate timetable.  If not you have driven another loyal Samsung customer to Apple.

1 Solution


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Solution
SJohnson
Samsung Care Ambassador
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Galaxy S20

On the specifications on the product page it states that Esim is not supported in the United States.

 

SmartSelect_20200617-000313_Chrome.jpg

 

Camera issues should be sold with the next upcoming update which is currently being rolled out. T-Mobile and unlocked devices should be the last to receive them




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4 Replies
Andygx
Cosmic Ray
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Galaxy S20

Absolutely, its awful how Samsung has stayed quiet on this issue. 

GroundXero
Asteroid
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Galaxy S20

Any updates Samsung? Future update enabling esim - are we going to have to wait for the 6mo mark for an update (similar to pixel 4)?

Solution
SJohnson
Samsung Care Ambassador
Options
Galaxy S20

On the specifications on the product page it states that Esim is not supported in the United States.

 

SmartSelect_20200617-000313_Chrome.jpg

 

Camera issues should be sold with the next upcoming update which is currently being rolled out. T-Mobile and unlocked devices should be the last to receive them




View solution in context

Pinghogan
Cosmic Ray
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Galaxy S20
SJohnson. thank you for your reply. However, Samsung changed the specs on the product page after the product was launched. However, Samsung had a chance to get it right with the Note 20 Series. Again no esim for the US market. $1400 is flagship pricing for the Note, but not flagship specs and features. 128 gig down from 256, no headphones, no esim, no 120hz at quad HD