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Constellation

Expand memory

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I recently bought the Samsung S20 and I can't extend my phones memory.
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Samsung Care Ambassador

Re: Expand memory

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@userhNBtbWle2q Okay Verizon version of S20 5G base model does not have SD card slot this is due to 5G mmWave placement in the phone. 

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Samsung Moderator
Samsung Moderator

Re: Expand memory

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Can you please elaborate on the symptoms you are experiencing?


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Constellation

Re: Expand memory

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Hi, I bought my S20 5g at my phone provider conssesionaire and I was told that I cound expand my phones storage or memory with a Sim card. So I bought a 32gb and when I was going to place it in the Sim card slot. The phone only brought 1 slot not 2 slots.
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Samsung Moderator
Samsung Moderator

Re: Expand memory

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Can I please have your full model number?


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Constellation

Re: Expand memory

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Yes. Just that I just punched in at work. I can send you the model number during the day.
My apologies,
Thank you
Annie

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Samsung Care Ambassador

Re: Expand memory

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@userhNBtbWle2q Okay Verizon version of S20 5G base model does not have SD card slot this is due to 5G mmWave placement in the phone. 

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Constellation

Re: Expand memory

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Thanks. Wish I knew that detail. I could've weighed my options. I do appreciate your feedback.
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