Original topic:

Eye comfort shield stopped working after update

(Topic created: 02-26-2023 06:41 AM)
fuzakenna
Astronaut
Options
Galaxy S20
Afyer updating to Android 13, the Eye comfort shield stopped working as advertised. I restarted the phone which I thought fixed the issue. The Eye comfort shield randomly stops working and the screen reverts back to normal, whilst still being turned ON. Toggling the on/off does not do anything. Neither does adjusting in the settings. This is clearly a problem with other users after the update. Please fix this. 
2 Replies
MarkMalvern
Astronaut
Options
Galaxy S20

Hi,

I'm getting something similar, however my turns on during the day when someone calls my phone.

I have re-done the setting but to no avail. it will randomly just turn on.

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misogregor
Astronaut
Options
Galaxy S20

I do have the same issue on S21 FE 5g. Sometimes during the day (outside of the scheduled hours when eye comfort shield should be on), when I turn on the dimmed display by pressing the power  button and then unlock using fingerprint, the eye comfort shield is turned on. when I press the power button to dim the display and press it again, then the shield is back to normal (off).

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