How do we get it unlocked? Is there a way to tell Samsung to unlock it or petition? My new Tmobile A715G is also no available. Samsung support said US not supported, but this news article says it should be. https://www.sammobile.com/news/samsung-activate-smartphone-fm-chips-us-canada/
I'm using my old Honor 7X to do radio. My old Moto G phones have it too. This is my most expensive phone yet and it doesn't have those basics including voice recording.
Sprint Galaxy S20+
Was able to download Next Radio with no issue but when I opened the app I was presented with message in the screenshot. Anyone know what I can do? I also have 2 tablets i tried with no luck; Galaxy Note 10.1 2014 edition and a Galaxy Tab A 10.5.
This is truly dissapointing. I keep regretting my decisions to buy Samsung products. First my Galaxy Tab A 10.1" (2019) had HDMI output from USB-C (MHL?) disabled and now can't listen to FM signals over air on my unlocked S20 FE, knew i should have gone with Oneplus. Is there a reason USB-C would make using headphones as antenna not work?
C'mon Samsung, do better!
I have an S20 FE, it is locked as well. My carrier didn't know how to unlock, he transferred me to Samsung. The Samsung rep knew of the problem, but the only way it can be fixed is to have the carrier unlock it
It worked on my old S9, and the FM radio chip was unlocked when I received it.
Samsung developers, Please wnable the FM radio chip.
I am having the same issue! I purchased the S20 FE (unlocked) and would love to have the ability to listen to FM radio offline. From what I have read, this phone like many others should have the ability to do this but it appears to be disabled. I spoke with my carrier and they said they could not find any way from their end to enable this feature and suggested that I contact Samsung. I hear that this feature works on some other brands. I hope I don't end up wishing I had of purchased a different phone.
My Galaxy A51 specs show it should have an FM tuner as well, but it's not enabled and I get the same message on Next Radio. My old Galaxy J7 Pro had a FM tuner and a preloaded app from Samsung named RADIO that controlled it.
Samsung we want our FM radio!