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Asteroid

Face unlock is slow and sometimes doesn't work

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Anybody have issue with the Face on unlock slow somtimes, other times doesn't detect face have to try a few different angles then it works??

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Samsung Care Ambassador

Re: Face unlock is slow and sometimes doesn't work

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Hey @Weeman, I hope you're doing well. 

 

Personally, I don't have any issues with Face Unlock.

 

You can try improving your facial recognition by going into Settings>Biometrics and security>Face recognition>Add alternative look.

 

This will help your device know your face much better,  helping the accuracy of Face Unlock. 

 

I hope this helps!


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "βœ“ Accept as Solution" button.

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4 REPLIES 4
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Samsung Care Ambassador

Re: Face unlock is slow and sometimes doesn't work

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Hey @Weeman, I hope you're doing well. 

 

Personally, I don't have any issues with Face Unlock.

 

You can try improving your facial recognition by going into Settings>Biometrics and security>Face recognition>Add alternative look.

 

This will help your device know your face much better,  helping the accuracy of Face Unlock. 

 

I hope this helps!


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "βœ“ Accept as Solution" button.

View solution in original post

Reply
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Asteroid

Re: Face unlock is slow and sometimes doesn't work

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Thanks i just did and it works super fast and flawless now !!!!

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Samsung Care Ambassador

Re: Face unlock is slow and sometimes doesn't work

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Hey @Weeman, you have no idea how excited I am to hear this. I am glad we got it going. 

 

Have a great rest of your day and week. 😁


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "βœ“ Accept as Solution" button.
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Asteroid

Re: Face unlock is slow and sometimes doesn't work

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Same to you !!

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