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Asteroid

Face unlock

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Anybody have issue with the Face on unlock slow somtimes, other times doesn't detect face have to try a few different angles then it works??

1 SOLUTION

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Samsung Care Ambassador

Re: Face unlock

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Hey @Weeman, I hope you're doing well. 

 

Personally, I don't have any issues with Face Unlock.

 

You can try improving your facial recognition by going into Settings>Biometrics and security>Face recognition>Add alternative look.

 

This will help your device know your face much better,  helping the accuracy of Face Unlock. 

 

I hope this helps!


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

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4 REPLIES 4
Samsung Care Ambassador

Re: Face unlock

JUMP TO SOLUTION

Hey @Weeman, I hope you're doing well. 

 

Personally, I don't have any issues with Face Unlock.

 

You can try improving your facial recognition by going into Settings>Biometrics and security>Face recognition>Add alternative look.

 

This will help your device know your face much better,  helping the accuracy of Face Unlock. 

 

I hope this helps!


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

View solution in original post

Reply
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Asteroid

Re: Face unlock

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Thanks i just did and it works super fast and flawless now !!!!

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Samsung Care Ambassador

Re: Face unlock

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Hey @Weeman, you have no idea how excited I am to hear this. I am glad we got it going. 

 

Have a great rest of your day and week. 😁


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
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Asteroid

Re: Face unlock

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Same to you !!

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