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Constellation

Re: Fortnite crashing after login screen

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I have exactly the same problem was fine till the latest update very annoying epic have no idea and said its not their end but obviously is 

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Asteroid

Re: Fortnite crashing after login screen

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Unfortunately Epic Games' response is that it may be fixed in a future update:

 

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Thanks for the provided screenshots!

I would be glad to help out further, however, our troubleshooting steps for mobile devices are limited. I can see that my colleagues have already removed your client settings and that has not resolved the issue as well.

Please keep in mind that the game is constantly being updated and a future release could fix this issue. Additionally, for now, the best course of action is to file a bug report: https://epicgames.helpshift.com/a/fortnite/?s=general&f=how-do-i-submit-a-bug-report-for-fortnite

For better assistance, please contact Android support as they will be able to troubleshoot this better:

--iOS: https://support.apple.com/en-us/HT201398
--Android: https://support.google.com/android/answer/2668665 (https://support.google.com/android/answer/2668665?hl=en)

Stay tuned for the latest updates to Fortnite at www.fortnite.com.

Should there be anything else, we're only one click away!

Regards,
Epic Games Player Support - Alex C.

 

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Asteroid

Re: Fortnite crashing after login screen

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Hi Everyone,

 

I have updated the Epic Games app today and Fortnite now works perfectly, hopefully that works for you all.

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