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Asteroid

Fortnite crashing after login screen

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Just got my new S20 plus. I have installed via the Epic Games app. When I sign in to my account it goes to a page saying "Redirecting" and then crashing.

 

I've  tried the usual steps (clear cache, reinstall,  wipe cache partition) but nothing works. Does anyone have any ideas?

1 SOLUTION

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Asteroid

Re: Fortnite crashing after login screen

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Hi Everyone,

 

I have updated the Epic Games app today and Fortnite now works perfectly, hopefully that works for you all.

View solution in original post

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12 REPLIES 12
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Product Expert

Re: Fortnite crashing after login screen

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hi @userOpthffRlLG 

unfortunately, since this is a third party application we cannot help you until they update their application.

 

Be sure to click " ✔ Accept as Solution" When you find an answer that works for you

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Asteroid

Re: Fortnite crashing after login screen

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Hi @Joellem ,

I have been in contact with Epic Games who said there is no problem with the app and must be the device, this is why I posted here

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Product Expert

Re: Fortnite crashing after login screen

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@userOpthffRlLG  have you tried resetting the settings of your device?

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Asteroid

Re: Fortnite crashing after login screen

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Yes I've tried that. Gone as far as resetting to factory settings too but it doesn't seem to make a difference

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Constellation

Re: Fortnite crashing after login screen

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I'm having the same problem. Just got the s20 plus and it crashes constantly whenever I try to login. Haven't been able to play since I got the phone Smiley Sad

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Constellation

Re: Fortnite crashing after login screen

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have you had any luck yet?  Me and the wife are in the same boat.  It works on my daughters s9.

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Asteroid

Re: Fortnite crashing after login screen

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No updates as of yet but I'm still in contact with Epic Games so if they find a solution I'll let you know

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Astronaut

Re: Fortnite crashing after login screen

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I also have s20+ and im having the same issue it wasn't like that until monday 31/3 its a problem from epic games because of an update they droped

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Asteroid

Re: Fortnite crashing after login screen

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Thanks for this info, I will put it on the ticket with Epic Games to see if they are aware of this specific issue relating to that update.

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