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Constellation

Galaxy S20 USB C port not working properly

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So this is kind of hard to explain in just the subject but my USB port is acting up. When I connect a charger that would have normally charged the phone from 30% to 100% in 25 minutes its now taking 2 hours to charge fully. When I connect the earphones that came with the device it doesn't even recognize the device and continues to play audio from the phone's speakers. When I try to connect other input devices the phone doesn't recognize that anything has been connected. Any help/ advice would be greatly appreciated. This phone was way too expensive for it to start acting up after just 3 months 

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Samsung Moderator
Samsung Moderator

Re: Galaxy S20 USB C port not working properly

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Thank you for reaching out. I would recommend a service repair on your device. Can I please have the following information in a private message: http://bit.ly/2JH2rq2

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Model Code:
Serial/IMEI Number:


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Samsung Moderator
Samsung Moderator

Re: Galaxy S20 USB C port not working properly

JUMP TO SOLUTION

Thank you for reaching out. I would recommend a service repair on your device. Can I please have the following information in a private message: http://bit.ly/2JH2rq2

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Model Code:
Serial/IMEI Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Galaxy S20 USB C port not working properly

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Same issue, i believe it started after some software upgrade.

Someone post a fix to this soon.

Thank you,

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