Original topic:

Galaxy S20 won't update software: Stuck at 2.1 UI and Android 10

(Topic created: 10-12-2021 05:03 PM)
Members_7bESbX4
Astronaut
Options
Galaxy S20

I've even send the phone to a factory restore. Every time I select software update, it says that it's up to date, even though the last security update is from March 2020. I have no idea how to fix this or manually restore it. Can anyone help me?

4 Replies
Scarface100
Constellation
Options
Galaxy S20
You got to take it into the store now to get it updated
Scarface100
Constellation
Options
Galaxy S20
It's only the last for a month to month if you ain't updated doing that you want to take it into the store so they can put it on the computer
0 Likes
MrJell_Lee
Supernova
Options
Galaxy S20

When you take the phone to service center or the carrier store to have it flashed with latest update, you will want to backup the phone first because it'll basically reset the phone.

0 Likes
SamsungQue
Honored Contributor
Options
Galaxy S20

I can see how this issue can be problematic. I would recommend going onto the samsung website use the smart switch. Here is the link for it. (https://www.samsung.com/us/apps/smart-switch/)

0 Likes