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Constellation

Ghost touches

Ghost touches started 08.26.2020 and has continued for a week. 09.03.2020

Tried everything. Every reset, sim removal, safe mode. All with no solution. Typing detects swipes when not swiping.

Phone becomes unusble, only partial solution is using one handed mode but the problem make the phone exit the mode by itself.

 

4 REPLIES 4
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Samsung Care Ambassador

Re: Ghost touches

Do you have a screen protector installed? Often ghost touches are caused by the screen protector lifting off the screen.

 

If not, boot in safe mode and see if the ghost touches disappear while in safe mode. 

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Constellation

Re: Ghost touches

It happens in safe mode as well and did not go after the recent update this past weekend

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Samsung Care Ambassador

Re: Ghost touches


@Members_wLy4I0N wrote:

It happens in safe mode as well and did not go after the recent update this past weekend


Do you have a screen protector installed? Often ghost touches are caused by the screen protector lifting off the screen.

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Astronaut

Re: Ghost touches

the ghost probably has something important to type if the frequency of "ghost touches" is making your device unusable.
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