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Cosmic Ray

Good lock Home Up app

Hey Samsung. You advertise the new home up app for Good lock but you forgot to mention it's not available everywhere. Can you let us know when the US will get it? For something that you brag is so cool you think you would release it for everyone. I have the S20 ultra and it says it is incompatible with One UI 2.1. What gives? Please respond with an answer besides I don't know.

2 REPLIES 2
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Samsung Care Ambassador

Re: Good lock Home Up app

I have the S20 Ultra in the US and the Home Up app in GoodLock app work just fine. Make sure that you have applied the latest 2.1 and GoodLock updates. 

 

You can also try deleting and reinstalling the Home Up and GoodLock apps. 

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Cosmic Ray

Re: Good lock Home Up app

All my apps are up to date. But I can try uninstalling and reinstalling

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