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Constellation

Google Chrome/Samsung Browser Downloads Not Working

Whenever I go to download a picture, file, etc. from either Google Chrome or the Samsung browser on my Galaxy S20, it says the file is not supported, and does not appear anywhere after clicking on the initial "view download" link.

4 REPLIES 4
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Samsung Moderator
Samsung Moderator

Re: Google Chrome/Samsung Browser Downloads Not Working

Hello,

 

Are you on a specific site when this happens?

 

Have you tried clearing the cookies on the Google Chrome/ Samsung Browser?

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Constellation

Re: Google Chrome/Samsung Browser Downloads Not Working

No, I'm not on a specific site. It's happened both with PDFs from various sites as well as images from Google and their host sites.

 

I haven't cleared the cookies/cache yet. How do I go about doing that?

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Samsung Moderator
Samsung Moderator

Re: Google Chrome/Samsung Browser Downloads Not Working

Try these steps:

 

- From any Home screen, tap Apps.
- Tap Internet.
- Tap the MORE icon.
- Scroll to and tap Settings.
- Tap Privacy.
- Tap Delete personal data.
- Choose one of the following: Cache. Cookies and site data. Browsing history.
- Tap DELETE.

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Asteroid

Re: Google Chrome/Samsung Browser Downloads Not Working

Many People do not know how to remove addons from Google Chrome. I also wasted my 6 days in this issue and atlast I found a working method that I am going to share with you.

https://www.techsguide.com/how-to-remove-addons-from-google-chrome/

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