Why is this a thing?! If it's a competition issue, it sure doesn't look good on Samsung. I swore off Samsung phones for years but this was the first one to entice me back. I've loved basically everything except how it handles THE MOST BASIC THING IT'S SUPPOSED TO DO: calls and voicemail. It's ridiculous how many steps you have to take just to play it without it calling my voicemail number like some Nokia phone from 20 years ago. And now to disallow visual voicemail from one carrier? Completely bonkers.