Original topic:

Unable to turn off Grayscale

(Topic created: 09-02-2022 01:14 AM)
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Bleu-girl
Astronaut
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Galaxy S20

Tried to turn off grayscale and return phone to color but unable to find help in 'Display' and Theme.

Tried help agent but no help available. Discouraging....

 

 
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Solution
GaryB82
Samsung Care Ambassador
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Galaxy S20

Hope this helps you 

https://www.samsung.com/us/support/troubleshooting/TSG01200647/

 

 

 

 


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Bleu-girl
Astronaut
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Galaxy S20
Thanks. The link provided a nudge to my memory of what I did but shouldn't have! 😊
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Cillalou3
Astronaut
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Galaxy S20
U go to Display + Visability Enhancements + Color Adjustment.
Unless you've already tried that...
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Bleu-girl
Astronaut
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Galaxy S20
Tried that. Color is in grayscale too.
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Cillalou3
Astronaut
Options
Galaxy S20
The color adjustment should be off.
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Bleu-girl
Astronaut
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Galaxy S20
Thank you all for your suggestions. I stumbled upon the solution. It was the setting for Bedtime in the 'Digital Wellbeing' app. I thought that it was a good idea at the time. I turned off the App and Bedtime features (I use the alarm settings in the clock app.) Thanks again!😀
GaryB82
Samsung Care Ambassador
Options
Galaxy S20
If you could please like and mark the post as solved on mobile you click the 3 dots on the post that helped
Thanks
And Thanks for being a Loyal Samsung Customer

If you've found my post to be helpful, Please like the post.
If my response resolved your issue, please press the Like and ✓ to Accept as Solution button.
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Cillalou3
Astronaut
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Galaxy S20
I should've thought of this.. it's happened to me before with the bedtime mode😬
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Bleu-girl
Astronaut
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Galaxy S20
It's ok. We're living in a fast-paced, busy world. How can anyone remember everything? I had too much curiosity and was playing around. The problem is programmers don't explain the effects on apps. So it leaves people finding out the hard way. 😊 Cute kitty you have!
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