JUMP TO SOLUTION Solved

Original topic:

Have software and security updates stopped for this phone?

(Topic created: 06-24-2021 05:45 AM)
Angelino
Cosmic Ray
Options
Galaxy S20
I'm new yo this phone, have updated the phone to the max, but don't see any system/security updates. Is this normal. Thanks.

1 Solution


Accepted Solutions
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy S20

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

2 Replies
lovelylette
Astronaut
Options
Galaxy S20
I've had my Samsung a51 for over 2 months and it just updated to Android 11 last night
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy S20

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context