Original topic:

Help my phone is stuck in the reboot phase and it keep repeating again and again

(Topic created: 09-25-2023 03:13 PM)
DiamantMains
Astronaut
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Galaxy S20

The phone is stuck in the reboot phase, and it keeps repeating again and again. Can't turn the phone off and can't access Bixby. How do I fix this and what do I need to change to do so? And how do I access my data from the phone so that I can either transfer it or store it on a different phone?

2 Replies
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S20
Try pressing all the buttons simultaneously for an extended period of time. Does this do anything? How about hold power and volume down?
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Galaxy S20
Have you tried holding down all three side keys until it goes black? Try that reset.
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