DiamantMains
Astronaut
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ā09-25-2023 03:13 PM in
Galaxy S20The phone is stuck in the reboot phase, and it keeps repeating again and again. Can't turn the phone off and can't access Bixby. How do I fix this and what do I need to change to do so? And how do I access my data from the phone so that I can either transfer it or store it on a different phone?
2 Replies
VerbumVeritum
Legendary Samsung Care Ambassador
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ā09-25-2023 03:31 PM (Last edited ā09-25-2023 03:31 PM ) in
Galaxy S20
Try pressing all the buttons simultaneously for an extended period of time. Does this do anything? How about hold power and volume down?
justjustinagain 79
Nebula
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ā09-25-2023 03:32 PM in
Galaxy S20
Have you tried holding down all three side keys until it goes black? Try that reset.

