Original topic:

Hotspot not

(Topic created: 07-13-2021 04:25 PM)
Toddyj
Asteroid
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Galaxy S20

Since the last update on my S20, I can't turn on my hotspot. I've rebooted, did a factory reset,  sent the phone to Samsung for a look. Nothing works, please help!!!

5 Replies
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Galaxy S20
Is your phone carrier locked or is it an unlocked variant?
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Smew
Nebula
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Galaxy S20

What software version specifically are you on? (Settings > About Phone > Software Information > Build Number (last 4 characters)) 

Who is your phone carrier? 

Being it is a data issue, consider contacting your carrier about this issue

 

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userHtvcDN9Tt6
Constellation
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Galaxy S20

It is not a carrier issue - sim works in other devices on same account - It is only on the S20 after last update...worked prior to update

Many issues on this - When will Samsung release a fix or share with people how to fix it?  This is an expensive phone to lose your ability to have a hotspot feature that is usable.

 

BobNanner
Astronaut
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Galaxy S20
Do you get a box that pops up at the bottom of the screen that says, "All apps associated with this action have been turned off, blocked, or are not installed."?
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SamsungQue
Samsung Moderator
Samsung Moderator
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Galaxy S20

I can see how this issue can be. Do you get an error message when you try to use the hot spot? Have you tried getting in contact with your service provider?

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