JUMP TO SOLUTION Solved

Original topic:

How can I fix yellow screen issue on my device?

(Topic created: 11-18-2021 03:53 AM)
userfsDGjRPUUd
Asteroid
Options
Galaxy S20

how i cancel the yellow screen on my device ?

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
userWZfYqGBMRP
Constellation
Options
Galaxy S20
You need to scroll with your finger to general settings and turn off the button eye comfort shield.
 
 
 

View solution in context

4 Replies
Solution
userWZfYqGBMRP
Constellation
Options
Galaxy S20
You need to scroll with your finger to general settings and turn off the button eye comfort shield.
 
 
 
userm05bw9AHhF
Astronaut
Options
Galaxy S20

My screen is yellow. I am unable to view anything, so how do I scroll? 

0 Likes
Reply
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy S20

Thank you for reaching out. I can certainly understand your concern about not being able to see any features on your screen. As you are unable to see your screen, have you tried a soft reboot, this will allow your device to reboot and test if you are able to see your screen again per normal. To soft reboot your device press the power button and the volume down key.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
userfsDGjRPUUd
Asteroid
Options
Galaxy S20

Thank you, 

0 Likes
Reply