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08-17-2020 11:56 AM (Last edited 08-17-2020 11:56 AM ) in
Galaxy S20Solved! Go to Solution.
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08-17-2020 12:00 PM (Last edited 08-17-2020 12:01 PM ) in
Galaxy S20never used facial.
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08-17-2020 12:24 PM in
Galaxy S20I will say, when I had gotten my S10+ last year I had a hard time with the fingerprint scanner. I used my pin or facial recognition most times to unlock my phone. But then I read about registering the main finger I'd use to unlock it, as different fingerprints. That actually helped a lot, and as Samsung kept updating their software, it got better. Now with my S20 Ultra, I hardly ever have a problem with my fingerprint failing to unlock my phone. And as far as the facial recognition, it works perfectly well if you're in a well lit area. The problems with it not unlocking will happen if you're in a dim lighting situation. And obviously facial recognition won't work with a face mask on. Hope I was able to help you decide, I'd say you'd enjoy the new S20+ or Note 20 😊
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08-17-2020 07:57 PM (Last edited 08-17-2020 07:58 PM ) in
Galaxy S20- Mark as New
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08-18-2020 10:16 AM in
Galaxy S20I'm sorry, I didn't get that....well I wasn't sure if it would work at an angle,so I just tried it on my S20 Ultra. Now I wasn't doing like a full side profile trying to unlock my phone, but I tried it off both sides of my face and it worked! I never tried unlocking like that, always just put the phone up to the front of my face out of habit, lol. But it worked if that helps you at all 😊
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08-17-2020 12:33 PM in
Galaxy S20If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
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08-17-2020 07:59 PM in
Galaxy S20- Mark as New
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10-04-2020 07:19 PM in
Galaxy S20Don't be fooled. The scanner on the s20 is still total garbage! I just switched from a s9 plus to a s20 plus and it's been a month and I regret it. I have to focus so much on the unlock process of this krap phone that it takes away the joy of using it because I have to go through multiple failed unlock attempts before I can get in the phone.
And yes I know all the tricks of adding fingers etc so let's not even go there. Samsung should just push a software update that cuts the "security" by 50% and makes the scanner more forgiving.
